Mobile Device Support Lead
Merakey · US
Are you looking for an opportunity to advance your career while working with an extraordinary team? At Merakey, we put heart and soul into everything we do....
Job description
Are you looking for an opportunity to advance your career while working with an extraordinary team? At Merakey, we put heart and soul into everything we do. We are seeking a Mobile Device Support Lead to join our team in Lafayette Hill, PA. Pay rate starting at $30.00/hr: Shift: Onsite Monday-Friday 9:00am-5:00pm: Location: 620 Germantown Pike, Lafayette Hill, PA 19444 Position Details: The Mobile Device Support Lead is responsible for leading mobile and technical support operations, ensuring high-quality service delivery, and supporting both end users and internal teams. This role oversees mobile device management, escalates and resolves complex technical issues, and drives continuous improvement in service processes and customer satisfaction. The Lead collaborates across technical teams, manages device lifecycle activities, and ensures compliance with organizational standards and service level agreements. This position plays a key role in supporting staff, maintaining documentation, and supporting evolving business and technology needs. The Mobile Device Support Lead will also: - Manage mobile device lifecycle activities, including provisioning/deprovisioning, MDM administration,...