Sales Support Coordinator

Job description

We are looking for a full time Customer Experience Support Coordinator to join our Customer Experience Team on the Gold Coast. You will be responsible for responding to and solving customer enquiries over the phone, in person, and via email or online. If you are interested in customer experience and would like to be part of a supportive team, we’d love to hear from you. What You Will Be Doing: - Responding to and solving customer enquiries over the phone, in person, and via email, online, and supporting social media responses when needed. - Work to ensure a consistent ABI Interiors’ customer experience across all touch points. - Input customer information to maintain strong data capture. - Complete daily caseloads to a high standard. - Proactive and professional collaboration with all customers, teams, and departments. - Available to assist other team members and stakeholders with all customer service-related inquiries. - Available to work over 7 days in various locations where required to maximise the ABI Interiors experience. Must be available to work some Saturdays. About You: - Available to work a flexible working week where required, including Saturdays. - Passionate about cre...