Customer Service Manager Benelux & Switzerland & UK

Job description

Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex. Wilhelmsen Ships Service (WSS) is looking for a Customer Service Manager Location: Rotterdam | Type: Full-time: Wilhelmsen Ships Service (WSS) is looking for a Customer Service Manager to lead and develop our Customer Service team in Rotterdam, supporting customers across Benelux, the UK and Switzerland. This role is ideal for a hands-on people leader with a commercial mindset who enjoys being close to their team, customers, and daily operations. About Wilhelmsen: Founded in Norway in 1861, Wilhelmsen is a global maritime group delivering essential products and services to more than half of the world’s merchant fleet. Through our Ships Service / Marine Products division, we support vessels worldwide with trusted brands including Unitor, Timm Ropes, Unicool, and Nalfleet. Last year alone, our products reached 27,500 vessels in over 2,000 ports. If it floats, chances are our products are on board. About the role: The Customer Service team is a key link between our customers and our global logistics network. As Customer Service Manager, you will h...