Revenue Cycle Representative (Psychiatric Admissions) - Patient Access Management (PAM) - Patient Financial Services (PFS)

Job description

Revenue Cycle Representative (Psychiatric Admissions) - Patient Access Management (PAM) - Patient Financial Services (PFS) - ( 26003155 ) Description University of Iowa Health Care’s department of Patient Financial Services is seeking a Revenue Cycle Representative (RCR) with Psychiatric Patient Access (Psychiatric Admissions) as an entry-level customer service and financial related position in the healthcare industry and within the department of Patient Financial Services. Psychiatric Admissions will be expected to provide exceptional customer service to our external customers: patients, patient families, insurance contacts, etc; as well as internal customers. This role must demonstrate the ability to prioritize, multi-task & quickly change focus in fast-paced team environment. Psychiatric Admissions will be expected to provide accurate and comprehensive information (verbally and in writing) to patients, outside agencies and various administrative and management personnel regarding all third-party interactions, patient billing and customer service activities. This position is primarily a combination of remote and onsite (hybrid) work locations. Remote work must be performed at an...