Customer Service Associate

Job description

Our Thrift Shoppe Customer Service Associates embody our mission of providing compassionate care and support to those in need. They creating a welcoming environment for customers, offer assistance with inquiries, and ensuring a positive shopping experience. With a focus on integrity and empathy, they handle transactions with care, assist in merchandising, and contribute to maintaining a tidy store. Their dedication to our values of dignity, respect, and community engagement helps us to fulfill our commitment to serving others with excellence. EDUCATION AND QUALIFICATIONS: - High School Diploma/GED required - Minimum of 2 years cashier and customer service experience required - Experience in a thrift or consignment shop preferred ESSENTIAL JOB RESPOSIBILITIES: - Provide cashier service to customers by utilizing a cash register, POS and/or credit card terminal. - Welcome and engage with customers as they enter the shoppe and respond to customer questions. - Provide excellent interaction and customer service to customers, co-workers, and volunteers both in shoppe and over the phone. - Straighten and restock the shoppe throughout the day, before opening and after closing. - Ensure retu...