Account Resolution Specialist I

Job description

At TFCU, we welcome people of all backgrounds. We know that embracing a diverse team makes us a stronger and better organization. Here you can expect a professional workplace where all employees have the opportunity to feel seen, respected, valued and heard. Tinker Federal Credit Union’s Collections department has immediate openings for an Account Resolution Specialist, known internally as Collector I, positions! We want you to work and grow at TFCU, so there will be many opportunities for professional development and growth through training and continued education. We value you at TFCU! As a Collector I, you will be responsible for the following: - Responsible for collections of outstanding account receivable dollars from the existing member base, resolving member billing issues and/or reducing delinquency - Reducing the number of losses for TFCU while assisting members in the collections process - Frequent communication with various areas of TFCU as well as directly with the members through all lines of communication - Expected to use various skills to ensure each situation is handled properly and in compliance with internal and external policies - Providing information to member...