Supervisor of Collections

Job description

Department: 10276 Enterprise Revenue Cycle - Internal Self Pay Collections Status: Full time Benefits Eligible: Yes Hou rs Per Week: 40 Schedule Details/Additional Information: Remote Position Pay Range: $28.55 - $42.85 Major Responsibilities: - Evaluates the effectiveness of the collection policies and procedures of patient collections. This includes utilizing standard collection practices such as referral of delinquent accounts for outside agencies, and any litigation regarding professional fees. - Provides input to the Manager regarding trends in collections (ex. economic downturns). - Communicates with and functions as a liaison for patients, providers, attorneys, collection agencies, risk management, insurance payors, other debt administrators and external departments related to the revenue cycle to resolve discrepancies. - Supervises and evaluates the staff, establishing standards for staffing levels. - Responsible for operating within budget limitations and authorized staffing levels. - Oversees and manages daily operations, delegating day-to-day responsibilities to appropriate members of the office staff while assessing employee training needs; coordinating with the trainin...