Sr. Manager, Seller Operations - Marketplace

Job description

Be part of an amazing story Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. Job Overview: The Sr. Manager, Seller Onboarding & Operations leads the end-to-end seller onboarding function for Macy’s Marketplace, overseeing pipeline management, partner enablement, systems integration coordination, Salesforce administration, and offshore team operations. This role drives operational excellence across the full onboarding lifecycle — from seller sign-through to go-live — while building the systems, tooling, and partner relationships that enable the Marketplace to scale. The role sits at the intersection of operations, technology, and seller experience, requiring a leader who can manage a distributed team, own vendor and partner relationships, coordinate syste...