Field Service Administrator

Job description

Summary: We are seeking a highly organized and detail-oriented Field Service Administrator to join our team. The Field Service Administrator will be responsible for administering and assisting the Field Service Manager to coordinate all aspects of service delivery, ensuring that our customers receive the highest level of service possible. The ideal candidate will have excellent communication skills, be able to work well under pressure, and have a strong customer service focus. Responsibilities: - Customers - Assist Customers with enquiries, bookings and service scheduling - Customer Administration - Administration tasks associated with customer purchase orders - Site Administration – Complete and submit Site Entry Documentation as required for worker access to sites - Timesheets – Manage Field Service Timesheets – Process timesheets for operations - Interpret and enter data from timesheets onto jobs - Administration for Field Service Vehicle Assets – Maintain Asset Register - Ensure currency of registration – Distribute, collect and file weekly vehicle inspections forms – Interpret Inspection checklists and carry out actions arising where required - Subcontractors – Liaise with Sub...