Senior Order Management Specialist with French (m/f/d)

Job description

Job ID: 41242 | Location : Lodz, Poland | Expected Salary Range : zł82,500.00 - zł137,500.00 | Work Model: Hybrid For BU Additives Team in Lodz, we are looking for a person with interest and passion in customer interaction, high focus on communication skills and an ambitious drive for successful improvement. We are team of people with diverse backgrounds and levels of experience, and we will welcome an ambitious team player in our strongly coordinated group. Responsibility for End-to- End Order Management Process. What will you be doing?: - Coordinate all aspects of the order management process, with a strong focus on ensuring order accuracy. - Communicate promptly and professionally with both internal and external customers regarding inquiries. - Coordinate information flow between customers, transport team, warehouse, stakeholders and Sales team. - Represent Clariant in a professional manner at all times when engaging with customers. - Assist customers in resolving problems and incidents efficiently. - Manage claims through the internal Quality Notification System. - Support and contribute to improvement and automation projects. What are we looking for?: English - very good comma...