Manager, IT

Job description

IT Manager – Enterprise Applications Service Delivery & Operational Excellence: Role Summary: At Flowserve, we are evolving how enterprise technology supports the business, moving from reactive execution to disciplined, predictable, and trusted operations. We are seeking a senior leader to own Enterprise Applications Service Delivery and strengthen how we operate, stabilize, and continuously improve critical business platforms. This role is central to building long-term confidence in enterprise technology through structure, clarity, and thoughtful execution. Your tasks: - Ensure predictable and stable operations across Enterprise Applications. - Bring discipline and transparency to demand intake and prioritization. - Reduce recurring operational noise through structured root cause management. - Establish meaningful KPIs that provide clear visibility and accountability. - Ensure professional, confident communication with business stakeholders. - Own operational readiness and transition from project delivery into steady-state support. - Shape a mature Regional Support Model aligned with enterprise standards. - Contribute to enterprise-level decision-making as part of the EnSite leade...