Technical (Service) Support Engineer XRF

Job description

Do you want to step into a high-tech world with a strong focus on innovation? Are you looking for a position in which you can apply your analytical and technical skills? Do you want to apply these skills to support international colleagues? Do you want to do this in an international, but friendly environment? Then this might be your chance to become a part of our customer support team! A focused part of this job is to implement digital services towards of end customers. This requires optimization of the processes, and you will be acting as stakeholder for the continuous development of the digital platform and tools. In this role you will be supporting our global customer support organization from a technical point of view with training courses, service documentation and 3rd line technical support. And you will lead customer support activities in development projects. What are your responsibilities?: What do you need to be successful in this role? - lead the customer support activities in development projects - secure deliverables with regard to serviceability and reliability (a.o. Reliability improvement, Test and Diagnostics Software, Service tooling, Spare part definition and imp...