Customer Success - Technical Solutions Specialist
Apogee Enterprises, Inc. · Owatonna, Minnesota, US
Viracon LLC Viracon is a leader in architectural glass. We are the largest single site glass fabricator in the U. S.
Job description
Viracon LLC Viracon is a leader in architectural glass. We are the largest single site glass fabricator in the U.S. and one of the largest in the world. We offer over a million customizable options for customers unique specifications in the architectural glass industry. We are looking for a Customer Success - Technical Solutions Specialist to join our team! In this position you will have a hand in the process of building some of the most elegant large-scale buildings across the world. Learn more about Viracon by watching our YouTube video. https://www.youtube.com/watch?v=Ho6R9kefDds Function: This role is essential in providing technical support and expertise related to our glass products and services. The successful candidate will work closely with customers and Viracon associates to ensure the successful implementation and performance of our glass solutions. Essential Job Responsibilities: Customer Support: - Serve as the primary technical contact for customers and Viracon’s Sales organization, addressing and resolving technical inquiries related to Viracon products. - Provide guidance and support during product selection, installation, and post-installation phases. Technical Ana...