Customer Success Manager

Job description

Crossing Minds is the smartest platform powering perceptive recommendations that drive online discovery and engagement. Founded and led by world-renowned AI pioneers and powered by the latest advances in deep learning, Crossing Minds instantly delivers precise, session-based recommendations that don’t infringe on or jeopardize customer privacy. Our team is currently based in San Francisco, Toronto, Paris with more offices to come! You'd be joining our team of world-leading AI experts, alongside co-founders Alexandre Robicquet, and Dr. Emile Contal. We built the company out of Stanford's AI research labs, and already have a great bench of customers using our platform. Recommendations have the opportunity to disrupt online experiences like search did for the internet and we’d love the opportunity to talk to you about being a key part of building our future. _____ What you will do: - Build deep, trusted relationships with key contacts and executives at our customer's companies. - Review ongoing customer campaigns and provide strategic guidance to customers. - Successfully onboard and deploy new customers by working closely with the engineering team. - Be a trusted advisor and subject...