Shift Lead / Crafter

Job description

Benefits: The Nothing Bundt Cakes (NbC) Shift Leader/Crafter works with the bakery managers, other shift leaders and guest service representatives to create the highest-quality cakes, a warm, welcoming environment, and superior guest experience. The Shift Lead/Crafter applies the finishing decorative touches to our frosted cakes and assembles orders to ensure accuracy and the highest-quality presentation for our guests. Following strict proprietary methods and food safety standards, the Shift Lead/Crafter customizes cake and balloon orders with the appropriate decorations and packaging based on each guest's unique celebratory occasion. The Crafter embodies NbC core values and demonstrates a strong commitment to guest satisfaction as well as excellence and efficiency in the workplace. A shift leader will also assist with the opening and/or closing of the bakery including balancing of the drawers and deposits. The Shift Lead shares in team leadership and collaborates with the Bakery Manager and other Shift Leads in executing day-to-day responsibilities and ensuring that all aspects of the bakery operation comply with NbC standards. This role serves as an important carrier of the NbC...