Instructor Success Manager

Job description

IMMERSE, Inc. is seeking a qualified Instructor Success Manager to manage day-to-day instructional support, coaching, and performance-related processes for Language Guides (instructors) within immersive VR language-learning programs. Specific responsibilities include: - Conducting scheduled class observations and preparing coaching notes to support teaching effectiveness. - Providing structured guidance and feedback to instructors through regular check-ins. - Monitoring learner feedback and maintaining performance documentation. - Teaching a set number of weekly VR classes to maintain platform familiarity and apply practical teaching strategies. - Collaborating with Curriculum and Research teams to share insights on lesson clarity and educational material improvement. - Participating in instructor hiring by reviewing candidates using established interview rubrics and teaching demos. - Assisting instructors in the transition from initial onboarding to ongoing performance support. - Supervising the work of Teachers and Instructors. Minimum Requirements: Special Requirements: Must possess professional-level fluency (written and oral) in Spanish, French, or Portuguese. Must have docume...