Sr. Process Improvement Analyst

Job description

We are committed to connecting Canadians through unique partnerships, our world-class network and content Canadians love—and our innovative team is growing. We are looking for dedicated team members to join our Corporate team who have a genuine passion for making positive impacts on customers and the communities where we live and work. We have a variety of business units with exciting and meaningful work waiting for you, including Communications, HR, Legal and Corporate Affairs, Supply Chain, Finance, and Real Estate. If you are considering your next step, we have exciting opportunities waiting for you. Come build a rewarding career at Rogers and be a driving force behind our success story! We are seeking a Senior Process Improvement Analyst to evaluate and optimize cash workflows across multiple systems. A major focus will be learning current processes, identifying gaps, and implementing improved workflows that increase accuracy, speed, and efficiency. Your work will help reduce reconciliation issues, unresolved cases, and customer inquiries. What you'll do: - Learn and document end-to-end payment workflows across V21, Supersystem, Maestro, AR2000, Naviga, Oracle Cloud, Source Cab...