Twin Peaks Host

Job description

TWIN PEAKS HOST GENERAL PURPOSE OF THE JOB: The Host is responsible for providing a great first impression by displaying a friendly demeanor and escorting Guests to tables - the host will take reservations with a waitlist when necessary. In addition, any assigned Host is responsible for coordinating Togo food business by consistently following Twin Peaks standard operating procedures to accommodate to-go orders for Guests. ESSENTIAL DUTIES AND RESPONSIBILITIES: Responsible for greeting Guests in a friendly manner and escorting Guests to tables. · Identifies the needs of the Guest and makes a customized connection. · Exhibits an outgoing personality that promotes a warm and inviting atmosphere. · Must be able to communicate and interact with Guests, handle crowds, and put Guests at ease. · Monitors sorting and workflow of the restaurant and seats Guests accordingly. · Manages large parties; explaining seating options, wait time and escalating Guest concerns. · Opens and closes sections with the increase or decrease in the volume of Guests. · Rearranges chairs and tables if necessary and retrieves highchairs when needed. · Answers phones calls, handles call ahead seating requests. ·...