Network Engineer - Onsite Albany, NY

Job description

What success looks like in this role: · Provide Network Engineering support for all network segments and applications. · Act as L1/2 escalation for P1/P2 incidents; lead triage, stabilization, and post-incident RCA with clear corrective actions. · Troubleshoot routing, switching, wireless, firewall, load balancing, and VPN issues across multi-vendor environments. · Optimize performance (QoS, congestion control, path selection) and reduce chronic incident recurrence. · Own changes from design review through implementation and validation, aligning with ITSM/ITIL change control and documentation. · Collaborate with InfoSec on risk assessments, hardening, and compensating controls. · Manage and optimize connectivity to public cloud (Azure/AWS): ExpressRoute/Direct Connect, hybrid routing, private endpoints. · Support SD-WAN, traffic steering, and cloud edge security integration. · Maintain robust observability (SNMP, flow telemetry, synthetic tests, packet captures, logs, NPM/APM tools). o Utilize NPM tools (e.g., SolarWinds, ThousandEyes), packet capture (Wireshark), NetFlow/sFlow/IPFIX, syslog/SIEM – or similar tools · Build automation for configuration compliance and repeatable chan...