NOC Technician I

Job description

Segra is searching for a qualified and experienced NOC Technician I to join us in a full-time capacity in our Columbia, SC office. Location Requirement: The work arrangement for this role is a hybrid position, requiring a minimum of three (3) days in the office, with flexibility to work remotely two (2) days each week. We are only considering hiring in the Columbia, SC office. Role Overview: The NOC Technician I will perform network monitoring of the Segra SONET, DWDM, IP and Ethernet networks. This position provides in-depth support of the SEGRA Transport network, IP and Ethernet networks, and voice services. As a NOC Tech I, you will serve as the first line of defense for monitoring and management of all Segra provided network services. The NOC Tech I is responsible for triaging customers, network alarming, initiated trouble tickets, and providing timely and relevant updates to our customers. The NOC Tech must be able to prioritize remediation of issues in a 24 x 7 network operations center. Perform basic system administration tasks such as network/system troubleshooting, patching, and utilizing scripts to automate repeatable tasks. In addition to network surveillance and managem...