Consumer Customer Service Specialist (Temp)

Job description

Overview D’Addario & Company is the world’s largest manufacturer and distributor of musical instrument accessories. As a U.S.-based manufacturing leader, we pride ourselves on high-automation machinery, cutting-edge technology, and a deep commitment to environmentally sustainable practices. Most importantly, we’re proud of our diverse team of individuals who embody our core values—family, curiosity, passion, candor, and responsibility—and bring them to life every day. The Consumer Customer Service Specialist is responsible for maintaining the highest level of consumer customer service (B2C) expected from D’Addario & Company. This position is the primary customer service contact for all consumer service-related communications, inquiries and issues. The person holding this position will conduct related tasks for D’Addario’s consumer customer service areas including but not limited to; written, email, phone and web communications, product returns, recalls & product warnings and when applicable consumer related events. This is a temporary full-time position running from June 15 through October 23 , with an hourly rate of $25/hour . The role follows a hybrid schedule: work from home on...