Business Analysis Advisor

Job description

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Business Analysis Advisor within PNC's Technology organization, you will be based in Pittsburgh, PA. The Business Analysis Advisor plays a key role within the Technology organization, focusing on operational excellence, workforce analytics, and the optimization of routines that support the Global Capabilities Center (GCC). This role blends traditional business analysis with strategic workforce insights, driving internal improvement initiatives, enabling visibility across workstreams, and supporting informed decision‑making for leaders and hiring managers. Key Responsibilities: - Support technology workforce strategy, routines, and operations with an emphasis on internal efficiency and continuous improvement. - Actively monitor workforce trends, performance indicators, and progress toward goals to enhance visibil...