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Front Desk Coordinator

New York Family Dentistry · Brooklyn, New York, US

Competitive Pay: Hourly rates start at $18/hr, with higher compensation available for candidates with meaningful experience! Responsibilities: ✔ Manage patie...

Job description

Competitive Pay: Hourly rates start at $18/hr, with higher compensation available for candidates with meaningful experience! Responsibilities: ✔ Manage patient scheduling for consultations, treatments, and follow-ups using dental scheduling software ( Dentrix Ascend, Open Dental ). ✔ Handle check-ins and check-outs , ensuring all required paperwork is completed and filed correctly. ✔ Answer phone calls and respond to patient inquiries about treatments, office policies, and appointment availability. ✔ Maintain accurate patient records in the dental management system, ensuring confidentiality and accuracy. ✔ Coordinate with the team (dentists, dental assistants, and treatment coordinators) to ensure smooth patient flow. ✔ Confirm appointments and provide pre- and post-treatment instructions to patients. ✔ Keep the front office organized and welcoming , ensuring a professional and friendly patient experience. Qualifications: ✔ High school diploma or equivalent. ✔ Experience as a dental receptionist or in a similar administrative role (preferred). ✔ Proficiency in dental office software ( Dentrix Ascend, Eaglesoft, Open Dental ). ✔ Strong communication and customer service skills , wit...