Family Centered Services Intake & Billing Specialist

Job description

Description As the FCS Intake & Billing Specialist, you will play a vital role in ensuring families are connected to services quickly and that program operations run smoothly behind the scenes. This role combines intake coordination, data management, billing oversight, and partner communication, supporting a large, multi-county program that serves families across Iowa. This position offers the opportunity to play a critical role in connecting families to services quickly and efficiently, develop expertise in data systems, compliance, and program operations, work closely with leadership, DHS, and community partners, support program quality, accuracy, and continuous improvement, and be part of a collaborative, mission-driven team KEY RESPONSIBILITIES: Intake Coordination & Case Assignment: - Manage ongoing compliance with state standards, licensing, and program requirements related to intake and case assignment across units, ensuring adherence to grant standards. - Manage all incoming referrals, including processing, clarifying, and assigning cases within required timeframes to appropriate units and ensure Family Preservation referrals and assigned to the designated Family Specialist...