IT Process Enginner II

Job description

At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe. SUMMARY: The IT Process Engineer II has a dual responsibility. The initial one is to drive the "design" of the IT process of his/her responsibility. This role involves leadership to the project effort to "build" the process and coordination/communication to successfully implement the process across the entire IT organization. The second role involves the responsibility for the day-to-day operational activities focusing on change, configuration, incident and problem management, leading to service level management, service and software delivery life cycle (SDLC) and to the Test Lift Cycle using Information Technology Information Library (ITIL) as...