Principal Quality Assurance Engineer

Job description

JOB TITLE: Principal Quality Assurance Engineer JOB LOCATION: 500 North Point Parkway, Alpharetta, GA 30005 [Hybrid Position] DUTIES: Design and implement comprehensive test cases that cover all critical business scenarios, including customer order validation, service activation, suspension, resumption, and termination processes involving Wi-Fi Hub Devices. Ensure these test cases reflect real-world workflows across AT&T’s OrderGraph, Neo, and RTB backend systems. Thoroughly document and report any application defects encountered during testing. This includes issues such as incorrect order processing, billing errors, or discrepancies in service status updates across systems. As part of the AIA Product team, validate customer orders with Hub Devices in the OrderGraph Application to ensure successful activation in Neo and proper monthly billing through RTB. OrderGraph, Neo, and RTB are AT&T backend systems responsible for order management, activation, and customer billing. Responsible for the performance of all functions involved in the quality assurance and test execution for new and existing applications and interfaces. Use testing techniques and design, develop, and analyze test p...