Account Manager AD - Comms

Job description

Summary: The Account Manager – Account Development (AD) is responsible for managing the inbound interactions from customers in the AD segment. As part of this, the AD Account Manager will be responsible for generating quotes, fielding and responding to inquiries, driving deals to closure, processing orders, and overflow quotes and orders. This individual will navigate internal departments and resources to answer customer inquiries and effectively close deals. The ideal candidate for this role is a fast learner, hardworking, high energy, results driven individual that is looking to develop their career in sales. This role will be responsible for achieving their defined SLA’s, KPI’s, and other goals. Essential Job Duties: Competencies: - Field inbound requests for quotes from customers - Generate quotes and negotiate with the customer to close open opportunities - Identify opportunities for up-sell and cross-sell of the ScanSource solution set, as applicable - Receive inquiries from customers related to quotes, products, orders, etc. - Navigate ScanSource resources effectively to service the customer; collaborate cross-functionally to answer inquires and resolve customer issues - Mai...