Quality Improvement Manager

Job description

Hillcrest Children & Family Center is a non-profit organization dedicated to the provision of comprehensive, evidence-based mental health services in Washington, DC. We are committed to fostering community awareness, eliminating systemic barriers, and delivering compassionate, high-quality care to individuals navigating mental health challenges. The Quality Improvement Manager is responsible for overseeing/coordinating the activities designed to improve quality of care and compliance throughout the organization. This role ensures that all programs consistently meet internal benchmarks and external regulatory requirements through rigorous data collection and auditing. By analyzing performance trends, the manager leads action plans and staff training to foster a culture of continuous organizational growth . Key Responsibilities: - Creates and maintains QI Compliance work plan that tracks & details the actions necessary to comply with federal, state, best practices and business standards. - Performs research and analysis of all health care reform and movements and other regulatory changes. - Determines the appropriate updates for work plans and ensures that each quality leader/manager...