Student Advisor (Student Services Professional 1A), CEGE

Job description

Job Summary: Under the direct supervision of Associate Dean for the International Extension Programs (IEP), this position provides professional student services support, including pre-admissions guidance, advising, and coordination of services for prospective and current students in the university’s self-support degree, certificate, and extension programs. This position also assists and supports in maintaining student records, immigration documentation by supporting Designated School Official (DSO) role, recruitment and enrollment activities for self-support programs. Responsibilities: - By following established guidelines, provide general information to prospective and current students regarding program offerings, admission requirements, and enrollment processes and referring complex inquiries to senior staff. - Under close supervision, assist students with application processes by reviewing submissions for completeness and directing required documentation. - Support basic student financial processes by providing standard information on tuition and payment options and routing inquiries as appropriate. - Enter and update student data in systems such as PeopleSoft and CRM to maintai...