Sr. Manager Global Business Process

Job description

This position manages and evaluates O2C business process. Conducts a wide range of business operations while maintaining and promoting accuracy and compliance in the management of Accounts Receivable. Achieves results by overseeing, leading, and maintaining aligned process’ of Financial Services transactional activities, procedures, and resources to ensure alignment with the larger Finance Services strategy. Responsible for meeting KPIs and SLAs as well as the performance and management of employees with process specific responsibilities within EFS. This position is not hybrid/remote and will be located at the Higbee building in Cleveland, OH. Because this role involves access to confidential financial information, the Company has determined that a review of criminal history is necessary to protect the business and its operations and reputation and to provide similar protections for its clients and potential investments. CORE RESPONSIBILITIES: CORE RESPONSIBILITY 1: ENTERPRISE FINANCIAL SERVICES MANAGEMENT: Ensure profitable sales and market share growth through effective and efficient Financial Services Organizational Structures and end-to-end business process design for the Enter...