Customer Quality Lead

Job description

Life changing therapies. Global impact. Bridge to thousands of biopharma companies and their patients. We are PCI. Our investment is in People who make an impact, drive progress and create a better tomorrow. Our strategy includes building teams across our global network to pioneer and shape the future of PCI. Role Overview: Customer Quality Lead (CPL) Plans, directs, and coordinates Quality Operational activities for dedicated customers to ensure that goals and objectives of the team (PCI QA Ops and Customer) are accomplished within prescribed time frames and in budget. Maintains a positive working relationship with internal and external customers. Customer Point of Contact (POC), attending the weekly/monthly meetings, provides QA Operational QKI’s (RFT among others) and works with QA Technician ensuring batches are reviewed and ready for customer as per agreed timelines. Primary Responsibilities: 1) Assist with performing record reviews of completed orders and orders in process to ensure compliance with cGMP’s and customer requirements. 2) Assist as company liaison with customers concerning quality batch documentation. 3) Help identify, communicate, track and resolve document rela...