Slots Services Rep (Part Time) - Philadelphia

Job description

Overview Why We Need Your Talents: Provides casino slot players quality service to ensure their entertainment experiences exceed their expectation level. Acts as a bus greeter and executes gift giveaways and slot tournaments. Completes new player sign-ups Responsibilities: Where You'll Make an Impact: - Welcomes customers. - Responsible for executing new card sign-ups utilizing handheld devices and desk top computers at the Live! Rewards Center. Responsible for greeting guests in the VIP Room and ensuring they enjoy their experience. - Informs members of benefits, contests and promotions. - Replaces lost club cards. - Distributes promotional items in accordance with specific guidelines excluding discretionary authority to issue promotional play. - Assists with payment of slot jackpots, ticket fills and equipment jams. - Repairs minor slot machine malfunctions. - Notifies slot technicians when machine malfunctions require technical assistance. - Discretionary ability to extend complementary services in accordance with the approved comp matrix. - Responds to guest questions, issues and concerns in a courteous and professional manner. Knowledgeable of casino including but not limited...