Medical Customer Service Representative (Charlotte - Onsite) - 2nd Shift Eastern Time!

Job description

About Us: Meduit is a national leader in healthcare revenue cycle management, supporting hospitals and physician practices in 48 states. We focus on optimizing payments, allowing clients to focus on patient care, and pride ourselves on our core values: Integrity, Teamwork, Continuous Improvement, Client-Focused, and Results-Oriented. Learn more at www.meduitrcm.com. About the Role: Support our healthcare partners & help them thrive at Meduit! As a Medical Customer Service Representative, you'll be a key point of contact, compassionately guiding patients through their medical bills and enabling our clients to focus on exceptional patient care. Title: ​ Medical Customer Service Representative Working Schedule: 10:20 am - 6:50pm Eastern Time Zone, Monday – Friday (our client services the Pacific coast!) Location: ​ Onsite - 4135 S Stream Blvd Ste 400, Charlotte, NC 28217 Paid Training: 3 weeks (Training hours are the same as working hours) Compensation: ​ $17/hour base + $2/hour shift differential for hours worked after 4:00pm + base tier incentives Key Responsibilities: Helping patients understand financial responsibility in a helpful and non-threatening manner Taking inbound and mak...