Community Adminstrator

Job description

The Administrative Assistant supports the daily operations and overall management of the building, ensuring efficient office functions and excellent resident service. Key Responsibilities: - Welcome new shareholders at closing, review building procedures (move-ins, parking, remotes, alterations, etc.), and provide welcome packages including rules and regulations - Answer and direct phone calls; monitor and respond to emails, voicemails, and office mailbox daily - Assist residents and visitors who enter the management office - Maintain and track resident records, including insurance policies, amenity waivers, pet registrations, and resident profiles in BuildingLink - Oversee and manage amenities, including the fitness center, community room, pool, and children’s playroom - Review and approve BuildingLink postings - Handle resident requests, including late fee waivers, legal inquiries, and work orders - Coordinate and log Certificates of Insurance (COIs) for deliveries and vendors - Manage all move-in and move-out procedures, including scheduling, documentation, and fee collection - Process and track alteration applications, including required paperwork, permits, COIs, and approvals;...