Customer Service Representative

Job description

Duties/Responsibilities: - Handle phone and emails from customers pertaining to price quotes for inbound inquiries as well as purchase quotes for glass and installation products considered for sale to PGW. - Call center functions to provide quality customer service. - Ensure the company establishes and maintains constant communication with customers. - Knowledgeable on all aspects of product inventory which may include, data entry, cancellations, credits, invoicing and/or customer service inquiries. - Generate sales/buys from online leads. - Assume other duties as assigned. - Required to work an assigned Saturday when needed. Required Skills/Abilities: - Must have good written and verbal communication skills. - Must have good customer relations skills. - Ability to work well with others. - Must have the ability to work under conditions of frequent interruptions. - Be attentive to details. Education and Experience: - High School graduate or equivalent Essential Physical Demands/Work Environment: Hourly Rate : 20$ - Work is primarily sedentary: must be able to sit for extended periods of time and use a computer, keyboard, and mouse, frequently.