Partner Support Associate (Seattle)

Job description

Description About Housing Connector: Housing Connector is a tech-enabled nonprofit working to increase access to housing for people facing barriers. We partner with property owners and community organizations to reduce friction in the housing system and help more people secure and maintain stable housing. We believe no unit should sit vacant while people need a home. We are growing quickly and continuing to build stronger systems, clearer processes, and better ways of supporting our partners. This role is an important part of that work. Role Summary: The Partner Support Associate is the frontline owner of incoming partner requests and housing stability cases. You will manage active issues, coordinate across internal and external stakeholders, and help move work quickly to resolution. You will support both property partners and community partners, helping solve day-to-day issues that directly impact whether residents remain stably housed. This role is ideal for someone who is highly organized, responsive, calm under pressure, and energized by solving problems in a fast-moving environment. What You’ll Do: - Manage a queue of incoming tickets and active support cases - Respond to part...