Service Manager
One Hour Heating & Air Conditioning · Nashville, Tennessee, US
Description Be the Leader Who Drives the WIN. Are you ready to step into a role where your leadership directly impacts growth, culture, and the customer expe...
Job description
Description Be the Leader Who Drives the WIN. Are you ready to step into a role where your leadership directly impacts growth, culture, and the customer experience? This is your opportunity. One Hour Heating & Air Conditioning in Tennessee is growing fast and we’re looking for a high-impact, people-driven, results-focused Service Manager to help take us to the next level. As our Service Manager, you’ll be the heartbeat of the service department. You’ll lead our techs, coach them to excellence, optimize workflows, and make sure every customer feels like they got VIP treatment. This is a role for someone who LOVES: · Building strong teams · Coaching techs to perform at their best · Creating smooth, efficient operations · Driving KPIs, revenue, and customer satisfaction · Solving problems on the fly · Owning outcomes and celebrating wins If this sounds like you… keep reading. Your Day-to-Day Might Include…: · Leading and coaching a high-performing HVAC team · Running daily huddles, coaching sessions, and ride-alongs · Ensuring schedules, dispatch, and workflow run like clockwork · Monitoring KPIs and planning strategies to hit goals · Supporting technicians with guidance, training, an...