Customer Service Representative

Job description

America’s Got Soccer is one of the fastest-growing youth soccer programs in the country. We’re passionate about delivering fun, high-energy experiences that create lasting memories for kids and their families. We’re looking for a Customer Service Representative to join our growing sales team. This is a full-time, in-office role focused on building relationships with families, creating opportunities, and closing deals. If you're someone who thrives in a competitive environment, loves the hustle, and gets excited about hitting targets and driving growth — we want to hear from you. Drive Enrollment Growth: - Conduct high-volume inbound and outbound calls, emails, and follow-ups - Convert inquiries into registrations for camps, leagues, and programs Lead Generation & Pipeline Management: - Proactively generate new leads through outreach and follow-ups - Build, manage, and maintain a healthy sales pipeline - Track all interactions accurately using CRM systems Customer Relationship Building: - Build strong rapport with parents and guardians - Understand customer needs and recommend best-fit programs - Deliver a high-energy, positive, and professional experience Sales Execution: - Confide...