Director, Trust, Post-Purchase Exp & Ops

Job description

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all. About the team and the role: Fast moving, mission driven, and relentlessly focused on impact, eBay’s Global Trust team ensures every interaction between millions of buyers and sellers is safe, fair, and reliable. We’re redefining what trust means in a dynamic marketplace, delivering experiences that inspire confidence and empower economic opportunity for everyone. Our team of policy, strategy and operations experts ensure expectations for both buyers and sellers are clear, easy to follow and smo...