Peloton Operations Expert

Job description

ABOUT THE ROLE: Detail-oriented, proactive, and service-driven, our Peloton Operations Experts are essential to ensuring seamless behind-the-scenes operations within Peloton's retail showroom and studio. They are the backbone of store logistics and execution, owning everything from shipping and receiving to inventory management, visual merchandising, and apparel operations. Our Operations Experts not only keep our store running smoothly but also support the selling team by maintaining an exceptional in-store experience and assisting customers as needed. YOUR DAILY IMPACT AT PELOTON: - Lead visual merchandising execution in partnership with the broader showroom team - Support and manage apparel operations, including inventory accuracy through regular counts, processing transfers, replenishment, and maintaining display standards and stock availability - Collaborate with the sales team to ensure the showroom is customer-ready at all times - Partner with leadership to implement operational strategies and process improvements - Provide support on the sales floor when needed, delivering excellent customer service and contributing to sales goals - Maintain operational compliance and loss...