Patient Navigator

Job description

The Patient Navigator (PN) will serve as the bridge to care for Hepatitis C (HCV), HIV, and sexually transmitted infection (STI) prevention and care. This function includes linking and assisting patients in the receipt of insurance, patient payment assistance plans, and scheduling and attending appointments. The PN will also assist in the entry of patient encounters into the electronic health record as well as the States third-party billing system TN-WITS. The PN will receive training in pre-exposure prophylaxis (PrEP) navigation as well as HIV/HCV counseling and testing and will provide these services to patients in the clinic and through outreach. This position is 100% in-person on our Syringe Services Mobile Unit. Daily Operations: - Provides patient education, linkage to care and referrals regarding HIV/HCV and sexually transmitted infections as well as providing HIV/HCV testing. - Assist patients to receive indigent insurance as well as access to patient assistance plans for HCV treatment. - Manage client linkage to services across the three partner clinics. - Compiles and submits program reports as required. - Conducts patient navigator duties on the mobile SSP unit as needed...