Patient Services Specialist II - Endoscopy - Galveston

Job description

Patient Services Specialist II - Endoscopy - Galveston - ( 2602758 ) Description EDUCATION & EXPERIENCE: Minimum Qualifications: - Associate degree and one year of clerical or customer service experience. An equivalent combination of education and experience relevant to the role may be considered for this position. LICENSES, REGISTRATIONS OR CERTIFICATIONS: Required: For departments reporting under Health System Ambulatory Operations, a valid Basic Life Support (BLS) certification must be obtained within 90 days of hire. Certification must be maintained for the duration of their employment in this position. JOB SUMMARY: The Patient Services Specialist II has advanced Patient Services Specialist skills and is proficient in independently maintaining a positive patient experience by consistently exceeding expectations in customer service and patient care, by coordinating clerical and medical activities of a healthcare team, patient registration activities and facilitating access to UTMB services for new and returning patients. ESSENTIAL JOB FUNCTIONS: LEAD RESPONSIBILITES: - Ability to function as a team leader. - Provides peer guidance and leadership. - Able to effectively triage pro...