Account Manager

Job description

Your mission This role will support the successful delivery of key client accounts by ensuring strong day-to-day client management, consistent KPI tracking, service level adherence, and accurate reporting. The Account Manager will work closely with the Field Management team to support field execution, monitor performance, and help ensure client objectives are delivered on time and within budget. The role also has an important people management element, requiring a supportive, hands-on approach to leading and developing team members. The successful candidate will be comfortable managing performance through regular coaching, guidance, and constructive counselling, helping individuals to improve, stay engaged, and deliver to a high standard. The ideal candidate will be highly organised, commercially aware, and confident managing multiple priorities in a fast-paced environment. They will bring strong relationship management skills, attention to detail, and a proactive approach to supporting both clients and internal teams. KEY RESPONSIBILITIES: Client Management & Support: Support the day-to-day management of client accounts, maintaining strong and professional working relationships. A...