Project Manager - Syracuse, NY

Job description

SUMMARY: The Regional Account Manager will lead and manage a portfolio of strategic accounts within a specific region, focusing on developing strong relationships, exceeding customer expectations and driving revenue growth. Key responsibilities will include serving as the main point of contact, acting as a consultative partner to understand and meet the client needs and collaborating with internal teams to ensure customer success. REQUIREMENTS: - Serve as the primary point of contact for the customer from initial engagement through program rollout and ongoing operation. - Manage stakeholder communication, ensuring clear and timely updates on project milestones and account status to both internal and external customers. - Develop, present, or respond to proposals for specific customer requirements, including request for proposal responses and industry-specific solutions. - Work closely with internal team to proactively ensure company and customer success and relationship growth. - Provide regular data-driven reports on project progress, account performance and key performance metrics. - Provides strategic direction for the project life cycle to include risk management, accountabilit...