Customer Support Specialist

Job description

Invest in your future with BSNB! Are you looking to start your career with a nationally recognized community bank that is named one of the Best Places to Work ? Ballston Spa National Bank (BSNB) is looking to hire a Customer Support Specialist to support our growing Customer Support Operations department! How do we invest in you? This position earns competitive pay and great benefits , including a 401(k) plan with a company match and pro-rated paid time off (PTO) based on the regular schedule. We also like to give back to our staff; We find ways throughout the year to thank them for their hard work. The success of each staff member, as well as the bank, is at the heart of how we work. Staff development is key to our success, and contributions by each individual are recognized and celebrated . If this sounds like the right opportunity for you to leverage your skills, join our close-knit team today! A DAY IN THE LIFE OF A CUSTOMER SUPPORT SPECIALIST: As a Customer Support Specialist, you would provide support to the Customer Support Operations department. You are responsible for handling a large volume of inbound calls in a timely manner and completing customer follow-up as necessary...