Dispatcher

Job description

One Hour Heating & Air Conditioning, an affiliate of Authority Brands, is excited to announce that we’re officially under NEW management and eager to add a Dispatcher to our team in Indianapolis Team. The Dispatcher will schedule technician appointments at customer sites and facilitates communication between technicians, customers, and the company as well as assist in fleet and safety management. Responsibilities: Qualifications: Authority Brands Inc. conducts drug screens and background checks on applicants who accept employment offers. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions; however, we do not sponsor visas at this time. Authority Brands Inc. is an Equal Opportunity Employer. Compensation: $20.00 - $24.00 per hour - Maintain the service technician schedules and dispatch technicians as service calls are completed. - Schedule technician’s return trips with customers to complete jobs after arrival of parts. - Maintain on call schedule for service technician and after-hours service procedures. - Enter service calls, schedule calls, and generates call debriefing with technicians daily. - Maintain customer databas...