Conversational Designer

Job description

At Netflix, our mission is to entertain the world. Together, we are writing the next episode - pushing the boundaries of storytelling, global fandom and making the unimaginable a reality. We are a dream team obsessed with the uncomfortable excitement of discovering what happens when you merge creativity, intuition and cutting-edge technology. Come be a part of what’s next. At Netflix, we are shaping the future of global entertainment because we believe there is a better way to watch. Our members need our help from time to time, and that’s where our Global Customer Service (CS) organization focuses; on providing amazing interactions with our subscribers around the world. Our goal is excellence, simplicity, and getting our members back to streaming. Netflix is looking for a talented Content Designer with a strong technical background to join our Customer Service Content Strategy team and improve the support experience for our members and customer service agents. The Customer Service Content Strategy team helps create and manage information that customers and agents need to support our customers. We focus on ensuring information is accurate, easily findable, easy to read, and on-brand...