Field Service Technician

Job description

THE COMPANY: Over the past decade, PayNuts has been on an exciting journey of growth, innovation, and transformation. From humble beginnings to supporting thousands of merchants across Australia & New Zealand, we’ve remained committed to delivering smart, simple, and cost-effective payment solutions. In 2023, we rebranded as PayNuts - a bold step that reflects our renewed focus on creating powerful, unified payment experiences. With integrity and passion at our core, we’re here to help Australian businesses thrive in an ever-evolving digital economy. ABOUT THE ROLE: The Field Service Technician is a hands‑on, customer‑focused role responsible for the installation, configuration, support, and maintenance of EFTPOS terminals and POS systems across PayNuts’ merchant base. This role works on‑site with retail and hospitality customers to ensure reliable, secure, and efficient payment and POS operations. RESPONSIBILITIES: QUALIFICATIONS: Experience - Install, configure, replace, and decommission EFTPOS terminals and POS hardware, including upgrades, swaps, relocations, and pre‑handover testing - Provide on‑site technical support, troubleshooting EFTPOS, POS, peripherals, and connectivity...