Adoption & Experience Consultant
Collaborative Solutions · Sydney, New South Wales, AU
Workday success depends on how confidently people can use it in their day-to-day work. The Consultant role exists to support the delivery of experience-led a...
Job description
Workday success depends on how confidently people can use it in their day-to-day work. The Consultant role exists to support the delivery of experience-led adoption, helping ensure that change, training, and enablement activities are executed to a high standard and aligned to how Workday is configured and used. As a Consultant, you will support Adoption & Experience engagements by delivering change, training, and enablement activities under the guidance of more senior practitioners. You will contribute to high-quality deliverables, support user engagement and training, and progressively build confidence in Workday-specific adoption approaches. Key Responsibilities: · Support delivery of adoption activities across change, communications, training, and enablement workstreams. · Develop high-quality deliverables such as job aids, training materials, communications, and in-system guidance content. · Support training delivery, workshops, and user engagement sessions. · Apply Adoption & Experience standards, templates, and playbooks consistently. · Build understanding of how Workday configuration impacts user experience and adoption. · Support adoption measurement activities (e.g., surve...