Director, Product Management (Autopilot Services)

Job description

AgentSync is a powerful, easy-to-use Compliance as a Service solution, directly integrating regulatory database sources of truth (i.e. NIPR, FINRA) with core business systems (i.e. Salesforce) so we can automate the critical business processes associated with these compliance requirements. We’re a new-school solution tackling an age-old, ubiquitous problem with smart technology and automation in a market full of inefficient, high-cost solution options - spreadsheets, manual processes, legacy software, more headcount, outsourcing, etc. Overview: The Director, Product Management (Autopilot Services) will be responsible for guiding and growing the Autopilot business, including developing our managed services offerings, creating and improving processes and automations, and cultivating and growing individual team members. In this role you’ll wear two hats: it’s a combination of a managed services manager and a product manager. On the managed services side, you will be responsible for growing a successful and knowledgeable team of licensing specialists, standardizing and optimizing processes, providing guidance to the team on tough decisions, and resolving customer escalations. On the pr...